We have all been there (well us student's anyway) you get that letter through the post , and you realise theres something wrong, your loan isn't enough, or isn't correct , or the bank account is wrong. They honestly are useless, no other words can describe them!
Many students applied for their loans weeks before the deadline but find themselves without a loan and in financial trouble.
A report found only 5% of phone calls to the loan comapny were answered at the peak of delays, and many students are still without their loans after several key administrative errors.
Some students have had an awful start to uni having to get by on either their overdrafts or parents money or in the worse case scenario next to no money for 13 weeks, and many feel their University experience has been ruined, and i for one agree with them and have the deepest sympathy for them.
The Student Loan company need to get their act together, and quickly....
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